The Pembroke Castle, Primrose Hill

P.S. I forgot to add...it was like they were waiting for Jude, Sadie or Kate to walk in - and I'm sure if they had, the bar staff would have dropped the nail files, wet their knickers and bowed down to their every request.

3 Apr 2010 22:17

The Pembroke Castle, Primrose Hill

I would have to agree with the comment below about this being the most unfriendly, stuck-up pub, and with the worst customer service I've ever come across. My friend booked a table for 11 people a few days beforehand, but when we arrived we were told that "we don't take bookings" - despite her confirming with two different members of staff a couple of days before. The pub was empty so we didn't think it was a problem to accomodate the 11, but everything we did - from moving a couple of chairs, to ordering a drink, to breathing their air, was met with a derision, and a huffy attitude. It seemed as though the bar staff had come into work to just file their nails and tidy their quiffs, and anything to do with work was a complete chore - and the thought that people wanted to actually order a drink was absurd. Although this pub is in a great location, and has a lovely garden - I would stay away if you are a normal, nice, down-to-earth person.

3 Apr 2010 22:10