The Vine Inn, St Helens

Visited this pub last week, can't comment on the food as we didn't stay to eat. There was an old male (wore glasses) who was very rude to us within 5 mins of us being there!! Complaining about how much he had worked, was rather aggresive towards us. After this, instead of continueing to work he sat at a table with his mates drinking and chatting. He ripped into us in front of everyone in the pub for no reason what so ever! It's not the customers fault if you're over worked is it? Seems as though he needs to work on his customer service skills. We left rather shocked and disguted. After speaking to a few people this week, I have been informed that the same male has been rude to many of his customers (eg. throwing their change at them). We will not be returning. Even if he is the manager/ owner, he has no right or need to treat his customers the way he does. He ruined our enjoyment of the beautiful village.

Rating: 0

10 Aug 2010 20:28