One Paradise Road, Richmond

The manager needs to go on some customer service training as you should never take customer complaints over the bar in front of other customers. They charged �15 entrance fee on New Years Eve which was a total rip off - especially as we left after 10 mins. On a couple of occasions I have found that the music is really bad and when we mentioned it to the staff they said there was nothing they could do.

2 Jan 2009 12:51