The Harwood Arms, Fulham

We had a horrible dining experience at this so-called gastro-pub. Although there is a secluded dining room, we were seated at a table in the middle of a crowded and very noisy bar with drinkers standing all around us, jostling us and making a huge amount of noise. We were totally ignored by the staff and were only given menus after asking and after a long delay. After we had been waiting for over half an hour with no service of any kind the owner, Mike Robinson, breezed in with a party of friends and was served immediately.

When we pointed out to Mike Robinson that we had been waiting for over an hour for service and that our table was unsuitable, uncomfortable and very noisy we were rudely told "this is a pub - what do you expect". After waiting in this horrible environment with no food for an hour and a half, we left. We will never go back. The Harwood Arms is a disgrace.

5 May 2009 11:39