Running Horses, Erith

This pub is a nice building in a reasonably nice location and with it's facilities, t should be busy 24/ 7 /365. But it's not.

It's a dreadful shame that the landlady is severly lacking in customer service skills. She is unfriendly preferring only to ensure her little clique of intimidating friends that gather around her at the bar are satisfied customers.

There is no last orders shouted and no bell rung so when you go to the bar to ask for another drink, the circle of freinds will get served but no one else. The landlady will then bawl you out insisting she rang a bell when funnily no one, not even her own bar staff heard it.

The food is served by depressed bar staff - hardly surprising really as they are left to do all the work whilst the landlady sits there holding court.

22 May 2011 23:18