The Horseshoe, Warlingham

The pub has a pleasant ambience, but it is not a pleasant dining experience. There were 10 of us so maybe this was too much for them. The service was incredibly slow and whilst the carvery seemed to be very good, the remainder of the food was not. My granddaughter's spaghetti was cold and had to be sent back, my friend's "sizzling" dish did not "sizzle" and was luke warm, my husband's calves liver was over-cooked and tough and my own meal, a beefburgher, was over-cooked and hard. The staff did not seem to care all that much although they did not argue when the spaghetti was sent back. I did not add service to the bill of �200 because it was awful. It is not a cheap pub, so expect better. I also did not argue this at the time because it was my daughter's birthday and did not want to ruin her day, but on another occasion, I would not pay for this food, except the carvery.

6 Mar 2012 16:04