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Username: LauraOffless

Age: 50

Sex: ?

Latest comments by LauraOffless

The Cheshire Cheese Inn, Hope

I find this review site quite strange as it seems to be that people are often getting a misguided impression or reviewing the wrong pub!
Just to confirm that none of our sandwiches are pre-prepared but asking for a change of what is ordered when it has just been made specially for you would mean that a meal would have been wasted and I am not sure that you would have wanted to pay for another meal. The price for a premium rump steak and stilton sandwich with salad and chips is £6.75, a cheese sandwich is less.

If you must insist on writing reviews, it would be better to use trip advisor where it gives us the opportunity to respond - alternatively make a complaint at the time and we will do something to rectify the situation. Thanks. Laura Offless

9 Dec 2012 11:34

The Cheshire Cheese Inn, Hope

In response to Yello Hammer's post:
I apologise that you had a negative experience at our pub. We took over the Cheshire Cheese in December 2010 and having looked at the date this was posted I can see that it was at that time that we had a very close family bereavement. I am sure that you can understand that at times like these it is difficult to focus on the job in hand and although this is no excuse for bad service whatsoever, I hope that you will give us another go.
If you look at Trip Advisor you will hopefully see some other reviews which reflect our service better.
Some locals may not visit the pub as much as they used to but I believe that this may be more to do with increasing beer prices which have unfortunately affected everyone within the trade.

20 Aug 2011 12:42

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LauraOffless has been registered on this site since 20th August 2011