The Black Lion, West Hampstead

I've been going to this pub since it was the Lion. Now it's been done up and seemed to be nice enough when we first went back. However, today we had a really bad experience there and we won't be going back. We sat down at a table and were there for some time before being told that the table was actually reserved. There were reserved signs on a few other tables but not this one. Basically the manager had forgotten to put a sign on our table, and tried to shift us into a much smaller space where we would be really cramped. We said were weren't happy and were basically told tough luck. The word 'sorry' was spoken, but clearly not with any genuine feeling.

26 May 2013 21:07