The Why Not Inn, Astwood Bank

Ate here last night and waited about an hour for the starters to come out. When I queried this I was told by the waitress that because the mushrooms that I had ordered were to be made fresh, the chef had decided to put them aside and send other dishes out first. I actually didn't believe what I was hearing so asked her to repeat it. I got the same reply.
When I went to pay and was asked if everything was ok, I replied no. I explained that I thought their service was crap and told the woman of the waitress's explanation.
Then, the Manager (at least I think he was) jumped in and said 'well I did squeeze you in on a table when we were full and you should have told the waitress'. I stated that I did tell the waitress TWICE and this man started to ARGUE with me!!!!!! Talk about crap customer service as well as crap service!!! I will never go to this pub again and will not recommend it to anyone, in fact I will recommend people avoid it like the plague!!!

1 Oct 2011 08:11