The Black Bull, Haworth

We visited the pub on Sunday 20th December for my fiftieth birthday expecting a friendly and welcoming atmosphere with it being the weekend before Christmas...how wrong could we be?
When we arrived the bar staff ( a rather large man and a woman) ignored us to begin with and finally served us without a smile, a greeting or courtesy. I asked for a medium white wine and an orange and lemonade, I wasn't asked if I wanted fresh or cordial orange and was promptly given cordial when we wanted fresh.
On the rest of my guests arriving (12 in all) we went to order food. Upon getting to the bar the man ignored me and walked away, the woman served the customer after me and then took our order without a smile or manners yet again, she also mumbled making it hard for us to hear her.
Our meal took almost an hour to arrive, the "Roast of the Day" (beef) was the most popular with my friends and they all complained that it was barely warm and the meat tough. One had pasta and that too was barely warm. I had steak and that was fine, cooked well, with huge onion rings which had oil oozing out of them and loads of chunky chips. There was no apology for the length of time our meals had taken.
All in all, would we visit again? A resounding NO!

31 Dec 2009 13:25