The Fish And Eels, Hoddesdon

We visited this pub fresh of a bike ride in the August bank holiday. It was a beautiful day with sub shining.

When we got to the pub there was a massive queue at the bar. There were only two people serving on what must be one of the key business days of the year.

People were queuing to complain that the food was taking over an hour to arrive.

There was no beer, no soft drinks and no juices. The only items that were alcohol free were J2O's. Great for a family pub.

The pub is a massive business, with prime surroundings, yet the management cant order enough drinks, enough food and cant manage staff.

The garden was disgusting, fag butts everywhere, litter and glasses left. The toilets were dirty and full of litter - it was a sham. When we asked one of the bar staff collecting glasses what was going on with such a poor standard, he didnt say anything - just shrugged his shoulders.

My advice to Vintage Inns would be to remove your current tennant from this pub and put in someone who has half a clue what they are doing. Get some proper staff and train them to at least be able to change a barrel.

My advice to anyone going to this pub - dont do it. Your custom isnt appreciated and you'll regret the journey, let alone paying for anything.

27 Sep 2011 13:43