The Ship At Cockwood, Cockwood

Dear mikeb58

As the landlord of this pub I would appreciate it if you could give me exact details of the experience you had in my pub as we take customer service very seriously here.

Between us as a family we have over 100 years experience in the pub trade and have never been accused of anything like the things stated in your review.

If it was a member of staff that you felt was at fault, for whatever reason, then the only way to deal with it would be for you to contact us and explain your issue, which we would be more than happy to do.

31 May 2013 12:33