The Queens Arms, South Kensington

I am totally at a loss to understand why this pub treats the loyal post-proms customers so badly. They must add a fair whack to their sales every summer, and yet the wait to be served is insane and the attitude rubbish. I've never waited less than 10 minutes, usually much more - I asked one of the staff (perfectly politely) why they didn't put more staff when they know they get beseiged every night, but he totally ignored me. Nice!
Even better, they closed the bar at 10.30 on a weeknight, so as not to upset the neighbours. Great when you've been waiting for 20 minutes to be served.

31 Jul 2009 18:14