The Stanhope Arms, Brasted

What a pity. Whilst house sitting for daughter and son-in-law, we walked to this pub from their house around the corner twice in the last week and both times we were met with a most unfriendly and unwelcoming person. They are short-staffed in the kitchen apparently and this meant they would not even take our lunch order for an hour and then we would have had to wait for another long period to get our food. The first time this happened we had a drink and then left and put it down to bad business sense on the part of the person in charge. The second time we visited this same person saw us walk into the empty pub, and whispered to her co-worker "We're not taking any orders for meals now". She then spoke to us and said yet again that they would not even take our order for food for about an hour. She showed us her order book with just five orders in it. Seeing the empty bar, empty restaurant and practically empty garden, we were feeling pretty paranoid and just left again. At the very least this is bad for business - my daughter had asked us to try the pub as they had not had the chance to do so. I did visit the ladies whilst there and can report that they are indeed rather wonderful. More than we can say for the attitude of this particular member of staff.

1 Aug 2011 13:38