The Barley Mow, The Sands

Popped in for lunch on a lovely bright spring day, wow, was I disappointed.
Service with a smile please, it doesn't cost anything. The bar lady was cold, sour and bordering on rude. Food wasn't a lot better and was expensive for what it was ( a sandwich and ciabatta)
It's a nice looking pub in a great village and should have been a nice experience, instead I felt like I'd gate crashed a funeral.

22 Mar 2012 20:57

The White Horse, Shere

Great location in the beautiful little village of Shere. Popped in for a quick beer and lunch today. First impressions not good, it looks rather dirty and un loved, the christmas tree and half hearted decorations are a litttle premature considering it's not even halloween.
Barman not engaging, food seemed ok if a little over priced and the range of beers were limited. Worst of all, I was stung twice by a wasp who had crawlled inside my trousers at our table. After returning from the toilets to remove the offending insect I then started to notice them on the chairs, windows and curtains. As it was colder they were drowsy and not flying around, other people around us were also noticing the wasps. By this time we had gone off the pub and quickly settled up. On the way out I mentioned the wasps to the barman who shrugged and told me to speak the manager. He in turn seemed non commital, and made no attempts to help or even acknowledge the problem.
As with other reviews it appears that the pub has a great location and attracts a large number of unique visitors. It therefore doesn't worry about customer service and so will get a low score from me for the food and bar staff.

18 Oct 2010 16:08

The Good Intent, Puttenham

Great pub, last time i was fortunate to go there was the day after the leaving party for the last landlord. Arrived covered in mud from a bike ride looking cold and bedraggled but got the best service from the bar staff even though they had been on the lash the night before up unitl about 4pm apparently. By the sounds of it the new owners have only enhanced the atmosphere.

14 Oct 2008 13:58