The Black Swan, Martyr's Green

Shocking service as all the reviews here will tell you. Used to be a very good pub when first done but all this is now is a showboating gastro pub where Surrey wives can gloat over a ridiculously priced glass of wine. We went there last week after numerous visits, had a one course meal which took over an hour to arrive. We were ignored by staff throughout, not asked if we wanted drinks, when we askeed for drinks they were forgotten, dessert menus we had to ask for and when delivered we were ignored for 20 minutes. The waiter during service took 25 minutes to clear our plates away, and when doing so proceeded to kick a knife he had dropped on the floor around the dining room like it was a football. This place needs to sort it's service out big time. I emailed them about this, and never heard a sausage back. Bitterly, bitterly disappointing.

14 May 2012 09:30