John Fielding, Cwmbran

The management of this pub spoilt my son's wedding day for the sake of two cokes!!!!!
The wedding party of 36 people had called in for a 'quickie'... Amongst the guests were four children age ranging from 16 to 17 1/2 years old... The children were refused to be served cokes, so of course two adult members of the party went to the bar... Each were refused the cokes on the grounds that..'The children were not allowed drinks unless they were in a specified area and meals were ordered as well'... One adult member of the party had not heard the conversation and so went to the bar for two cokes and a pint for herself... She was served and gave the cokes to the children... The next thing we knew, a member of staff approached our table and stated thst we'd already been told the 'rules of the pub' followed by a threat that the children will be removed from the premises and that we would join them!!... A member of our party then took her pint back to the bar and said' If I'm not allowed to stay then I would like my money refunded for this pint... Suddenly the mood of the staff changed and she was offered 'time to drink her pint'!!!!
We were all disgusted at the attitude of the staff, who were quite happy to spoil such an occasion (It was obvious to all and sundry that we were a wedding party because we were all wearing carnations) but this mattered not a sausage to the staff... So 36 members of the public are now left with the memory of the day a beautiful wedding was spoilt for the sake of two cokes!!!!!

1 May 2005 05:24