The Butterchurn, Sutton

Went there first time ever today, with my wife. We had a J2O outside, started raining and we went inside. For our surprise, in less than 30 seconds the owner (a rude woman sitting by the bar) told us that if we wanted to stay inside we had to buy more drinks.
Of course we were disgusted with her behaviour, so we left the pub and will never ever come back there again.
She has no idea about how to run a business/customer services.
Don�t try your luck or you risk ruining your weekend. 

27 Aug 2011 13:50