The Feathers, Merstham

Arrived here yesterday lunchtime, a nice sunday catch up with the girls, place was cold, dirty and expensive. Food average and took 35 minutes for a sunday roast x 4 to arrive, then two went back because the meat was raw in places.
Ruined our afternoon, very poor customer service. Don't know if the boy serving was new but he didn't have a clue, waited a very long time at the bar, it wasn't even busy.
After reading the previous quotes The Feathers really does seem to be in trouble. Terrible shame really to allow it to fall by the wayside.

18 Oct 2010 13:57