The Telegraph , Putney Heath

We booked the Telegraph to hold our wedding reception on a Saturday and asked that it be ready for us to set up and decorate that morning. When we got there the previous nights party had left all their decorations up and it was filthy. My family and I had to spend hours cleaning the venue and taking down their junk...which was NOT how I wanted to spend my wedding morning.

The manager says he'll do one thing, but turns out to be pretty unhelpful, vague and lies to reassure and doesn't deliver! I had given the Manager all our details and requirements, but I don't think he can cope with the role very well.

When we actually got there, the staff had written that the room was booked from 6pm, meaning guests had to wait around in the rest of the pub, despite the rroom actually being booked all day.

The food was nice and the staff were nice enough, although upon leaving a waiter asked what to do with the few remaining bits we were leaving there until the morning...and seemed to be rather rude towards the Bride as I left!

When my family went to collect our decorations, someone had stolen most of our pom-poms and our handmade bunting was in the bin.

This pub does not seem to take note of the simple requirements you need in order to have a smooth event...arriving to a dirty and decorated room is NOT one of them.
It was a foolish move too as they would've got a generous tip had the process gone smoothly, but as it was, the delay in us setting up caused my wedding day to begin stressful and sad.

I WILL NEVER RETURN to the Telegraph Pub in Putney...

22 Sep 2013 09:50