The Only Running Footman, Mayfair

This is pub is just around the corner from my office and so frequent it regularly with colleagues purely as a matter of convenience. It has been recently refurbed and seems to not know whether it is a pub or a restaurant. Half the very small floor space in the small pub area is taken up with tables covered in white table clothes. If I want that I will go to one of the dozens of fine dining restaurants in Mayfair.

Never have I been to a pub which has less impressive staff. They are seeming led by a South African gent who feels that dancing, singing and socialising behind the bar should take priority over serving customers and a woman who seems to be the maitre d� (is this needed in a pub). The other night I was at the bar along with about 10 other customers waiting to be served and the maitre d� lounged at the end of the bar talking to other staff while the bar tender joked and chatted with another member of staff who was standing polishing glasses while the customers had to wait. There is just no urgency or customer focus.

I would strongly urge that no one ever go out of their way to visit this poor excuse for a pub. You will get better service from the worst of the Weatherspoons chain!!!

5 Feb 2008 10:25