Savanna @ The Black Lion Inn , St Albans

The incompetence of the managers of this bar created problems at my sisters wedding. The night before they called to say they'd given away the rooms we'd booked (some 4 months earlier) leaving us and our guests with upside-down plans, NO COMPENSATION and a bride in tears. I would not recommend the disorganised, rude and insensitively managed bar to anyone ESPECIALLY not someone who wants their big day to run smoothly. I would mark this with a minus score if there was one. OH DID I MENTION THERE WAS NO APOLOGY EITHER??????

27 Dec 2008 20:40