The Fox Inn, Roby Mill

Service was poor when we visited the pub on Sunday 5pm 1st May. Unfortunately, we waited fifty minutes to be served before the starters came. We had asked for the children's meals to come at the same time as our starters, this didn't happen. The children enjoyed their meals when they eventually did arrive and the waitress was apologetic, however, the manageress offered no apology and said that 'you can't please everyone'. Needless to say, we will not bother in the future. I tend to agree with Aristocrat "steel window treatment" if customer service isn't very high on the list of priorities then people will go elsewhere.

1 May 2011 21:52