The Master Mariner, Brighton

DISGUSTED. bank holiday Sunday, very busy sitting outside with my husband and child at 4 in the afternoon, other tables nearby also had children with them. Firstly (I'm assuming the owner) publicly shouted at a young female member of staff for not serving his meal to him in the correct manor. We decided at this point that we would finish our drinks and leave. Sadly before we could finish the "bar manager" came out and him, the (assumed) owner and his female friend got into a huge argument, the lady was swearing and shouting about the girl who had earlier served the food incorrectly then the manager and "owner" both swearing very loudly ended up having an actual fight. Very sad and as a berth holder in the Marina we shall most certainly not be coming back to this pub until it is no doubt run into the ground and ends up being another victim of people who think they can run a pub but clearly cannot. There is a time, place and manor for dealing with staff issues and in front of customers is not it. The owner of this pub has some big lessons to learn.

1 May 2011 17:22