The Hope, Carshalton

Well, droggs, don't stay to the end or you'll be really bellowed at by the manager, a wannabe drill sergeant, something I haven't heard in any pub for yonks. And don't forget to key in your car reg on the little device on the bar or you'll be fined £100 by the car park's administrators to whom the pub has outsourced the problem.

23 Oct 2016 05:13

The Hope, Carshalton

The management do not seem to realise that my post (Aug 11) is not a criticism but a warning to potential customers that the system, however well advertised, is going to catch some people out being the only pub I have ever known where this system is used. Apparently my great sin is not going through the management first. They must be joking; it's a pub FFS, not a workplace or a school etc. They think they're running a private club and there is a sense of amateurish self-importance.

25 Sep 2016 04:00

The Hope, Carshalton

On 11 Aug I posted a warning about the car parking system which could catch some people out. I was told tonight by the manager that unless I remove this "criticism" as he called it my own fine ( from an "offence" on 19 July) will not be rescinded and furthermore I will be barred. The pub does not pay the fine but it costs them £10 to rescind it and there have been quite a number of cases where regulars have simply forgotten to clock in. I get the feeling that the pub is somewhat embarrassed by this business.
My post of Aug 11 stands and will not be removed. The Hope cannot cope with any criticism whatever and now appears to be unable even to accept a publicised warning containing nothing but the straightforward but uncomfortable truth.
They've just lost a customer.

20 Sep 2016 00:43