BITE user comments - gwbawbag53
Comments by gwbawbag53
The Ball and Wicket, Heath End
Sorry for the double blog but I am totally disgusted on the way the Landlord has added fuel to the fire with all the different comments from each Customer! The best advice in business is to listen to your Customers! They know best! This is clearly not the case but a Landlord that has a one way approach and no doubt a one minded look at this potentially good pub and pressing the self destruction button. I can't believe that the Landlord would pick up so many issues to blog on a website that should be promoting his business or identifying issues that he should be addressing and working to rectifying them with Customers! I think some PR and Man Management Courses are required. Knowledge is power, knowledge can be gained by a number of different ways, training ones self would be a good starting point! I think I will cut down on taking part in any other blogs as no doubt I will be blogged back with some defensive rant when I have no interest. This blog is about the pub! And to some up, its a good pub with bad management.
19 Aug 2011 22:50
The Ball and Wicket, Heath End
I am new to this website and find it very interesting as I love my real ales and the typical English Pub, I also like to share my opinion so that people and this site helps people like myself have a idea of what type of establishments are around the area.
It's a shame that such an independent pub is in such a position. I've been into this pub many times, and well! Firstly I would say that there's no smoke without fire and thing that I would give an honest view of the pub. The Landlord (in my eyes) is dislikes very much and try's to bully the monopoly of the village. This means people having to pay for taxis etc into town.
I agree that there's always a thick atmosphere especially when you have just moved in to the area. I did do a police search and found that there has been a number of incidents including a stabbing. This hardly reflects a well run pub! As for the beer, I am all for new business ideas but this one has failed, its my personal opinion that the Bistro has failed too. The Lobster Pot only a stones through offers better service and food. Looking on reflection this pub shall always remain the thorn in the side of such a great area and local pub as long as its been run by someone that is obviously not liked! And that's not my opinion, this is the blogs on here that tell you that. Let's all hope that the Landlord moves one and gives the village what it wants. Hope this is not too harsh but it is self explanatory, anyway, I'm in some for some food so will give my unbiased opinion soon.
19 Aug 2011 22:07
The Ball and Wicket, Heath End
Is it true that this pub serves booze after hours? Someone told me it is common knowledge. Is this true?
20 Aug 2011 10:32