The Stepping Stones, Westhumble

I Visited The Stepping Stones on Sunday, and was quite surprised by the nonexistent customers service I received from the rude Eastern European(?) lady who owns the pub.
She was visibly annoyed that I walked in before 11.00am, stating that I was too early and she had plenty to do. I asked for a coffee which she made and took payment for it without another word or even eye contact (I felt that was very rude). I didn't feel welcome at all, but still asked if it was alright to book a table for lunch and she said that they were fully booked. I walked in later on anyway at about 1pm and it wasn't that busy. When I confronted her, she said " this is my business and I do whatever I want". No further conversation, I just walked away never to come back again.

24 May 2012 15:07

The Plough, Coldharbour

Hello,
How is everybody doing?? Surrounded by so much natural beauty and local clients so wonderful, this place should be among the winners. One advice that I give to you, Anna: distance yourself a bit of contact with the client. Let the business to someone innovative and reliable. How is gaby�s bad temper? I regret any inconvenience.
Kind regards. Jo.

2 Feb 2010 17:44

The Plough, Coldharbour

My rate for this pub is 8.
The Plough is a very nice, clean and relaxing coutry pub, and the food is excellent. The bar service is one of the best i have seen in what concerns to deal with people. The Landlord is absolutely charming and friendly as well as the bar maid. I have not met the Landlady. With our meal and wine, we had 2 pint of tap water, and nobody charged it from us... anyway, we would have paid for it if they asked us... after all, they only charge �0.50 and the service is very good. Maybe they just need another member of staff to ease the pressure.
We will go back next weekend!

9 Jun 2008 19:21