BITE user comments - Marque
Comments by Marque
An interesting character assassination on someone who came on here to merely write a review on a dreadful experience so others could avoid it.
Please leave this website for those who would rather read a review of a pub experience, over immature offensive remarks on other reviewers who are reporting service.
Your attitude only affirms to me that "Mr. Grumpy" is in fact Mrs Grumpy Landlady - especially when your comments about going to fast food establishments instead ring true to another review below = (quote after a gentle enquiry about how much longer we'd have to wait 30 mins after ordering: 'you people always want to jump the queue; this isn't McDonald's')
99% of all the reviewers on this site to this establishment clearly felt the same way as we did - the first comments about bad service start from 2004 onwards and her bad attitude is mentioned in nearly every comment since then.
My advice to those who use this site for the reasons it is meant for - there are far better pubs in the area to spend your money at.
19 May 2010 13:25
Interestingly I came on here to write a review of the Plough Inn and I can see that other visitors on Saturday have beaten me to it.
Clearly the review below mine has been written by the landlady herself - or one of her immediate family!
I was in the pub with my wife on Saturday for lunchtime - and we witnessed the events that the girls below talk about.
The landlady was so incredibly rude to the party in question, myself and my wife and several other visitors. Shouting & being completely offensive to visitors is completely unacceptable.
We will definitely NOT be ever visiting again, or recommending this pub.
We were snapped at for taking "too long" choosing what to eat, snapped at for asking how long it would be and when the food eventually arrived it was very uninteresting & certainly not worth the money. I could easily have cooked much better and quicker at home.
The girls the reviewer below describes were a very polite, quiet 30-something group who wanted the special of the day - hamburgers. They left very upset after having been shouted at by the landlady and not allowed their money back. My wife and I couldn't believe how they were treated, the whole pub went quiet in stunned silence.
This woman should clearly not be running a pub!!
We wanted a nice relaxing lunch but came away feeling ripped off and having been given below standard food.
I would NOT recommend - and clearly judging by other reviews on other websites the customer "service" has been well noted by other visitors. Apparently this pub allows in locals who have been barred from other pubs in the area and the landlady is only nice to them to keep them as visitors, as everyone else complains. This was definitely seen on Saturday!
19 May 2010 09:01
The Fest - Octoberfest Pub, Fulham
I was in The Fest a few weeks ago when a large fight broke out. The staff didn't know how to deal with this and it was really quite a scary situation. Talking to others in there that night, fighting is regular in this establishment. It just seems to attract this type of person.
Would not recommend at all - it seems its nickname of the "infestation" is very apt.
18 Jun 2010 17:17