The Shaston Arms, Soho

Great central pub selling Badger Ale which was very tasty. Despite being quite busy, the bar staff were polite and efficient and was never any problems waiting to be served. Will return. A Goodun!

13 Dec 2011 16:24

The Volunteer, Baker Street

I echo other reviewers' comments on the customer service here. I was there last night and experienced very slow the service at the bar. It took almost 10 mins to get a drink even though there were only 3 or 4 customers waiting. The bar staff just looked like they couldn't be bothered. At one point one of the barmen seemed to go and stand in the corner and do nothing for a couple of minutes even though there were still people waiting to be served. It's a pity as there is quite a good lager selection and the food was actually very good.

27 Jul 2011 12:14

The Ship and Shovell, Charing Cross

This is a great pub, which I try to visit whenever I'm in the area. The bar staff are friendly and efficient and (rare for London) even enthusiastic about the ale. The beer is nice - 3 or 4 Badgers on tap which is normally pretty good. All in all I've always got the impression that the pub is run by someone who knows what they're doing - which is all I ask for really.

8 Oct 2010 13:02

The Windsor Castle, Kensington

This has the potential to be a good pub. It has a really nice old feel to it, with the little doorways, wooden panneling and a relaxed atmosphere. However all this is let down by the bar staff who looked like they couldn't be bothered. I stood at the bar for about 5 mins before they even acknowledged i was there (it wasn't busy). We ordered food which look a long time to turn up. When it did it was cold and a bit hard. It turns out it had been cooked then left as no-one delivered it to our table. A big shame as it it could be a great little spot.

24 May 2010 17:23