please note - reviews on this site are purely the opinion of site visitors, so don't take them too seriously.
Just enjoyed an fantastic lunch at the Terraces. Sun is shining and we managed to get a table on the terrace overlooking the pier. The Chorizo was lovely while the other half enjoyed her oysters and greek salad. All topped up with a bottle of wine.
Surely there is no place better in Brighton for the food, the view and the comapny?
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Greatly disappointed by the lack of professionalism shown by the management team in responding to a request to reserve part of the venue for a private function for 50 people. Positive hints that it should be no problem were coupled with broken promises to return calls, alleged absences when calling them, reluctance to respond to emails, constant need for the Assistant to refer to the Manager. Upshot was they were negotiating with another (larger) party and intended to use our enquiry as a backstop if the other one fell through. As it was the other party did book and so two weeks after our original enquiry and within an hour of having phoned reminding them their earlier promise to email back hadn't been received they replied advising us they couldn't now take our booking. This information was obviously known when I called but they didn't have the 'bottle' to tell me on the phone. I'd advise others to think twice about planning an event at this venue. If this is the hassle it takes to get in can you imagine the way they might respond should you have any difficulties on the night? Shame really for it is in an excellent location. What a pity the management team demonstrate so clearly that to them, the phrase customer service (or even client relations) is an oxymoron. Anybody else what 50 singles (mixed) for drinks and food on Saturday 19th November?
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Fantastic as always. Great service and wondeful staff. The assistant manager is wonderful (and very cute)he really made our day. The best plaxce in Brighton to spend a weekend.
anonymous - 26 Oct 2005 16:48 |
Very mixed service, but most of the staff great. Food and beer are fine, but the location more than makes up for this. In the top five sunsets in Brighton (and the competition is savage).
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Great location and the terrace is lovely when the sun is shining. Don't go in a group of more then 2/4. The service is awful. They only do table service, and you have to run a tab. We waited about 45 minutes from ordering to get our beer-the bar is was only 5 metres from where we were sitting! We complained but the manager didn't seem to care.
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Good location and fantastic service. Very friendly and helpful staff. Excellent views of the pier especially at night.
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Great food, great service. What a change from a year ago, well done.
anonymous - 23 Nov 2004 19:57 |
lovely setting and food great, only fault is that as it was busy we had to wait for a table. thats no problem, but we had to wait out side on the veranda on a cold and windy day when there was a lovely warm area available downstairs. i dont mind waiting but is there any need to freeze while we wait. would deter me from going back as my children were cold and unhappy.
jessica waters - 19 Oct 2004 13:42 |
the most beautiful setting, good food although a little slow on busy days, annoying scandanavian waiter - rest lovely, definately recommended
Christian - 9 Aug 2004 20:45 |
great setting, staff fantastic and friendly, good food and wine list. management a bit OTT and unfriedly, take a few tips from your staff boys!!!!
sue - 5 Jul 2004 18:24 |
This place is fantastic, if you like the beach but find your high heals don't quite prove a wise choise with the pebbles head here. With amazing views through the glass fronted building and a great wine and food menu you can't go wrong.
anonymous - 8 Mar 2004 14:04 |
