please note - reviews on this site are purely the opinion of site visitors, so don't take them too seriously.
after 13 years in the pub trade you really do need to employ more staff or train the ones you have to serve a bit quicker ,for Christ's sake to hear from a bar maid your my 2nd your my 3rd your my 4th while waiting for a drink is pathetic I felt like I was in a dinner queue and I'm supposed to feel grateful. Had it not been for a mates birthday I would have walked out.
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Large modern pub with rather bland interior. Large garden. I did not have high expectations, but they were confounded. The real ale (Adnams Broadside) was excellent and the food surprisingly good. They had three beers on and were doing their best to promote real ale.
I can't say if I lived in Chislehurst I'd become a regular but it does what it sets out to do reasonably well.
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2/10 and competing with The Bickley for the worst Pub in Chislehurst. Nothing about this place is good, apart from there being plenty of other places to eat on the high street, hence I award a lofty 2 for location.
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AVOID THE QUIZ NIGHTS HERE LIKE THE PLAGUE. They are sponsored by google - waste of time. Barman gives answers out to folk and use of phones is ignored.
Beer ok nothing special. Bettr two great beers than more mediocrely kept ones.
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I went to the Queens Head on Sunday for what I thought would be a pleasant lunch - I was wrong!
After waiting at the bar to get served (about 15mins) my food and drink order was taken. I asked what the soup of the day was and was informed this was vegetable.
We were informed that there was a wait of 30-45mins on food order as they had a rush on (the pub was half empty), but we were not in a rush so thought "what the hell".
After 45 mins the food ordered, mine a chicken soup (after I had been informed it was vegetable, lucky I am not veggie). It resembled a cuppa soup and was luke warm. Absolutely starving, I ate it.
After an additional 45mins our main course arrived. I had fish and chips which was inedible. The chips were again luke warm and the fish was either frozen battered fish or had been re-heated, it was vile!!
My friend had the roast dinner and said it was "OK" nothing special.
After another 30 mins, our plates were cleared and we asked where my friends desert was. The waitress shurgged her shoulders and said she would try and find out.
After another 20 mins, it arrived. It was inedible as it was cold in the middle when it was meant to be a sticky lemon sponge (served hot)!
I would NEVER go back to this pub, not even if I was desperate. It is by FAR the worst place I have ever been to in my life. Shame on you Ember Inns!!
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Finding myself in the area I popped in to see if things had improved since my unflattering post of 22 February. I am delighted to say they had. It was, mind, early on a weekday evening rather than a busy weekend like last time, but a decided improvement. The ladies behind the bar were quick off the mark and quite cheerful, prices of beer were pretty reasonable and a sample from the menu (chicken breast with brie and bacon) was perfectly edible and quite cheap.
Maybe it's new management or just lack of pressure on this visit but it went well.
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I actually dont mind this pub.. if all your after is a beer garden and a pint then its fine - its quite picturesque in the summer out the back and loads of tables so you always find a seat. does attract a few druggie/chav types, and a number of younger folk, and dont eat the food as its shite.
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Shagnastie has hit on a great gripe of mine - however busy a bar is it doesn't take much customer-facing aptitude to flash a quick "Hello, mate, be with you in a minute" or somesuch. But nobody has told that to the staff here. I have had one of them walk to the pump under my nose as I have been waiting with a fiver in my hand and not even give a nod to show I had been clocked in the queue.
One Sunday - unsurprisingly the last time we have been there - we went with the idea of having lunch. It was a beautiful day and the pub was full but when we went to the bar to order we were told pretty briskly that the kitchen would be closed until 4 because the staff could not cope.
Well, hello, doesn't somebody look out of the window in the morning, see the sun and think "Boy, we're going to be busy today" and ring round a few casuals to come in? P****d off, we went to the Tiger's Head which was having no such problems feeding the swarms in there. Out of interest I asked how many they had in the kitchen to cope with a clientele much bigger than the QH's. Oh, about three was the answer.
I'm afraid that quality will out and the Queen's Head does not have it.
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If you like microwaved prawns, desserts that are out of a packet at best and soggy and watery defrosted pools at worst then this is a great place to go. They don't dress their salads which is a basic expectation in most places. The size of the portions changes each time you go there and don't be surprised if its a decreasing quantity.
The staff lack any friendliness and have absolutely no qualms about walking straight past you whilst you wait to be served without so much as a smile whilst they go to do something for themselves or talk to another staff member. What could be a goldmine is just a very dark hole in the food world.
You won't get consistently bad food as sometimes it bad, sometimes its ok and sometimes its terrible - seems to depend on the mood of the day. Really disappointed as this place has really gone hill from where it was 2 years ago when it would have got a steady rating of 8.
lml74 - 17 Jan 2010 21:13 |
I remember the pub of old, nice friendly and quant. Now its just the opposite. Went in at lunch time and was just ignored. It was much better when it was split up into different rooms, now its just one big dive. The staff need to have a serious talk about customer relations, just noticing if one walks in would be a starter
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This pub feels like a Weatherspoons, cheap and cheerfull. The food is terrible and the interior although fairly new is very dated & souless The owners definately need a re-think here.
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This was the second chance for this bar and I had lunch with my parents in here yesterday. The food was poor but service was good. The decor is already looking dirty. The toilets in this bar deserve an award for being the worst in Chislehurst! Will now give it a miss!
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Busy Ember Inn with poor beer rane and adequate quality - not a place to linger
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Would be a much nicer place, if not full of idiots spending mummy and daddys money
Ill tell you people, its a lot more satisfying spending what you've earnt, opposed to what you've been given
So get out there and get a job
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Has to be the worst food i have ever been served up in a pub. I sent my food back because it was cold and 40 minutes later my food was brought back out after being reheated in the microwave.
Has to be the most unprofessional manager as well as her anser was well you didn't expect a whole new dinner did you ??? I wuld not reccomend to anyone
anonymous - 2 Oct 2006 11:30 |
A decent pub during the day but come friday or saturday nite its a place full of toffee nose think here better then you tossers,takes ages to get a drnk and the barmaids are useless ,make you stand at the bar for 20 minutes,also the prices are shite
anonymous - 19 Aug 2006 13:07 |
Not a bad pub, but it always puts me off when a pub feels the need to have bouncers on the door. Tends to indicate that they are expecting trouble and doesn't give off the best of vibes
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Good little pub this
Reasonably priced
Great garden at the back with the heated tables. Gets very busy and at 11 everyone must go inside until closing at 12. Very weird mix of middle aged and youngsters. Agreed about the talent in there. A lot more laid back than pubs down the road in Bromley. !
anonymous - 19 May 2006 19:32 |
Not a bad little pub this. Ok decor, pint aint too bad.
Very nice in summer becuase its got a nice beer garden overlooking the common.
Agree with the varied crowd comment, you get older and younger in there.
Also agree there are always a few sorts in there, but the best in s/e london is a bit strong. You'll find about 7 fellas to every bird though.
Doesnt seem to be any attitude in there, people just there to socialise and have a beer rather than trying to impress everyone with the wannabe hard-man act.
A very decent little pub this.
anonymous - 14 Jan 2006 18:05 |
Love this place,young, good looking,fairly loaded crowd at the weekends, as someone else said...the best looking girls in kent/ south east london come here. Food is good quality and well priced, good cross selection of drinks, average prices. Lovely garden at front and back, over looking either the high street or the common and pond respectively. Nice interior.Still my favorite pub and will be my regular again when i'm home again at xmas!
anonymous - 22 Nov 2005 11:48 |
Decent drink to be had in here. Busy fri/sat with a varied crowd of young and older.
Decent service, and a nice pint.
Some very nice looking crumpet in here as well.
No hostillity, no idiots trying to be gangsters, overall a sound little pub.
alchy - 19 Nov 2005 11:10 |
Embers chain pub in the heart of Chislehurst. Interior is familiar & standard menu of food available. Real ales include Youngs & Adnams, lagers include Stella & varying promotions at different times of the year. Full of beautiful people on a Friday & Saturday night but not hostile or rammed with fake ID holders like many of the Bromley pubs. Nice garden overlooking High Street, pond & common. A solid smalltown pub.
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Not a bad little pub this.
Nice atmosphere, dont get any cock heads trying to be something they aint.
Decent pint, and decent service.
Old and young people in there.
would reccomend the place.
anonymous - 13 Mar 2005 14:38 |
Queen's Head rules!
anonymous - 17 Sep 2004 17:41 |
it has the best birds in kent.And yes the men are all arrogant but thats only because we can be.WE'RE RICH!!!! it's not really a place for peasants. food is good and it has a friendly atmosphere with a range of ages.The place to be when the suns out.
james smith - 27 Jul 2004 19:22 |
i live down the road from the queens head and went there for a quiet drink on a sunday with a mate. We were wearing jeans and trainers, pretty casual.. but if looks could kill, we would be the dead! the girls in there are all blonde, tanned and dressed up to the nines and the blokes rich and arrogant. not a very friendly place at all
allyssa - 12 Jul 2004 19:06 |
Easy to get lost in this pub, endless corners and walk ways. Staff very time efficient, food very nice, especially when you're eating it in the beer garden in the heat. A good pub.
Jules - 20 May 2004 20:00 |
I go to uni up the road and it's a nice place to go and eat instead of bagers & mash in the canteen, at good prices too. The staff seem friendly, food served quickly and at right temperature... Really cool place
??? - 25 Apr 2004 20:49 |
I go to uni round the corner so this is a lovely pub to come and chill out in. The food is lovely, served quickly and at the right temperature. Staff seem friendly. Nice pub, overall. Beer garden is great in the Summer
Louisa Wellington - 5 Feb 2004 00:29 |
Great pub to go to on sundays! Nice beer garden to sit in during the summer.
Maxine - 4 Dec 2003 15:49 |
just been revamped after fire damage. Looks very nice, quite classy and spacious with a good atmosphere, beer always served promptly, can't remember a bad incident
Justin - 28 Nov 2003 15:06 |
