Flying Fox, Milton Keynesback to pub details please note - reviews on this site are purely the opinion of site visitors, so don't take them too seriously.
Me and my bf wanted to go for a nice relaxed meal out. Arrived to pub for half 3 and ordered a roast platter for 2. Food was served 2 mins later and was cold. So politely asked for a refund or another dish.After the complaint staff turned shifty towards us. Despite my bf being a member of there team 5 years prior and leaving on good terms to start his new career. Only 2 members of staff knew him and they where 2 of the higher members of staff. Before our new mains came out a lady came out who he did not no who knew his name, she spoke very rude "you have not changed much have you " in a argumentative format. I was shocked by the way she spoke as we had just been minding out own business and just waiting for our food. I asked what she meant and very rudely shrugged her shoulders and walked off back into the restaurant while mumbling what sounded like a swear word. In front of kids. I thought this was a joke , never in years would of expected service from such a nice old English pub.The customer service was diabolical and very bad management. members of staff who talk about customers to other staff is a rule broken for client confidentiality. However harrassing paying customers unprovoked is another story. A form of bullying and a embarrassment to other paying customers who watched.it turns you off or makes you wonder what team they have employed here and what are they doing in the kitchen ??we refused to eat the new dishes and wished for money back and a appology of which the manager Tryed apologising for. The same person of whom of the two who knew my bf prior . We asked him if we can talk to the head of office of which he didn't want us to do ..we asked what was said about my bf. reluctantly he was tripping up and said nothing was said but contradicted himself by saying his name was brought up in the kitchin :-/ as he was the highest level of management and promised to deal with this we did not feel he would . So now going to write up letters of complaint and arrange a meeting of some kind with the head for a appology from the lady and get to the bottom of this scenario . Video evidence will also be provided.
|
An attractive, part thatched pub on the A5 just south of Milton Keynes, it is part of the Vintage Inns chain and thus whilst it’s nice enough it does have a slightly formulaic feel similar to most of their other establishments. The side of the pub away from the main road is in a no through road and has a few tables and chairs in the garden which is a pleasant spot.
Inside it’s split in to a number of different areas, although they all flow through from one to the other rather than being entirely separate rooms. The emphasis is very much on food here, with most, if not all of the tables being laid up. As is often the case in such establishments, service at the bar could be painfully slow. When I arrived, there was another punter waiting and nobody around. After waiting for a couple of minutes I went off to find someone, and said I’d like to get a drink. Her immediate reply was to ask if I was eating; apparently if I was I had to have table service, I wasn’t allowed to order at the bar. That said, the staff all seemed pleasant enough.
Décor wise, it’s all a bit generic and rather similar to their other pubs as I recall. That said, it does have a bit more character than some of the other chains that just look like hotel bars. There’s was plenty of “old” oak around, paintwork was a mixture of cream and maroon and the flooring was a mixture of carpet, wood strip and tiling. A few random drawings were on the wall and there was one old leather sofa to sit on if you weren’t eating. A small TV was mounted on one wall which seemed a little out of place, but this was not in use. Elsewhere were a couple of fruit machines.
The menu was extensive as might be expected and should offer something to suit most tastes. Main courses were divided in to Classics which consisted of options such as Fish & Chips, Gammon & Chips, Hunter’s Chicken, Fish Cakes, etc., and these were mostly in the £8 - £10 range. There was also a Seasonal Favourites section which included Sea Bass, Pork Belly and Duck Breast. These were more expensive at £12 - £15 or so. My Fish Pie was a decent enough dish and a generous portion and came complete with a rather more interesting side salad than is usually the case including soya beans and pomegranate seeds among other things.
Beers on tap were Ubu Purity and Adnams Southwold. Ciders were a slightly disappointing Strongbow and Aspall’s Suffolk.
|
went to eat, big choice on menu maybe to much we waited 45 mins for our mains and it was not that busy and food was at best ok
|
went for lunch with work colleague, was ok but bit pricey and even though did not seem to be busy waiting 45 mins for our food.
|
I agree totally with what jandix below said.
Beer was pretty good, food was abysmal.
A shining example of the muck that all too often passes for "decent pub grub" in the UK. It's seemingly popular, which unfortunately goes to show that far too many people are happy to spend their hard earned money on microwaved crap. Stay for a pint and go elsewhere for your dinner.
|
Chose this pub due to its central location to my family. Arrived Sunday 12pm and six people ordered the lamb sunday lunch. the menu made it sound lovely. A few minutes after it was ordered it arrived on a cold plate and looking very poor. The meal was cold themeat portions small and I was so disappointed. I heard other diners complain also. The pub ambience was great, the service impeccable but the food was dire. My brother and sister and I with our partners cook, and I could not understand how a chef could produce such poor food. I felt really uncomfortable with my family and made a discreeet complaint. We were given free sweets but no real explanation. Surely Chefs know what they are sending out of the kitchen????????
|
Brands itself as being in the trendy, upmarket village of Woburn, although it's a good two or three miles away from Woburn and is technically either in Potsgrove or Heath & Reach. The beer selection, however, was surprisingly good and the quality was excellent.
|
Below average food and extremely rude bar man, give it miss.
|
Been here for lunch a few times. OK, so it caters for the A5 trade, so quality of food has been mixed, but at all times well above average. Would recommend it, even if just to break up that A5 trawl
|
|