please note - reviews on this site are purely the opinion of site visitors, so don't take them too seriously.
Unlike some reviews below I quite enjoyed my brief visit to this Wetherspoon's. Review is biased by personal experience, so a botched order or surly service, however infrequent (or embellished) will colour the overall impression. I happened to have friendly & efficient service of a decent pint of Doom Bar (2.50) in a clean, airy & well lit environment. Unusually for a Wetherspoons I had a lengthy chat with the bar bloke, who recognised my accent & spoke of his desire to visit & work in Australia. So my review is biased by a pleasant experience!
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Large and echoey Lloyds No 1 (i.e. Wetherspoons with piped music).
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Worst Wetherspoon ever. Visited at 6:15pm on Sunday May 5th 2014. Staff uncooperative and surly.
Server obviously determined to sabotage a simple food order. Lengthy process to record correct details for two people, amazingly accompanied by arrogant accusations from the server!
Finally charged twice for a drink - separate charge of £5.19 for "beer and burger deal" and additional charge of £2.29 for the beer supplied.
After receiving the receipt I questioned this. The server's position was that the beer in question was not included in the "deal" and I was very specific about which beer I wanted.
However, it is quite normal to ask "Can I have a pint of London Pride please". I was not challenged about the choice nor told that I would be charged separately.
I stated that the "deal" charge was thus incorrect and added that I should have had the opportunity to redeem a 50p Camra Wetherspoon voucher for a separate drink.
The server, now supported by other staff, stated that the voucher had to be redeemed at time of purchase, pleased with their knowledge of the rules, and refused to take the matter any further.
The manager was called over, and the original server shouted out a continuous, lengthy and loud account to establish his position, essentially nothing more other than that I was very specific about exactly which beer I wanted. I did not have much chance to say anything over his outburst.
The manager rang through the voucher and I got 50p back against the separate charge for beer.
Was the problem resolved? No.
I was still charged the full price for a "beer and burger deal WITH ALOCOHOLIC DRINK" - around £5.19 - and I never received an alcoholic drink. I had to pay separately.
On the menu the price for a burger with soft drink is something over £4.
Further, there is a price for a burger without ANY drink which is something over £3. This is not shown on the menu, but this is what I should have been charged, as I have been in the past in other better managed Wetherspoons.
However by now it was clear that all the bar staff were right, I was wrong and I was a troublemaker, and had to accept this overcharging and leave. There was no point in trying further to challenge obstructive staff.
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Very bad customer service. Took a very long time to get served. Food was well below pub standard. Turkey dinner was actually the processed meat you would put in a sandwich. Asked Gina and Barry (upstairs) if I could get a drink, I�ve been waiting 20min. Barry replies �no you haven�t� and walks off! I understand if you�re short staffed, but this was a joke. Bar was mostly empty, hate to think what it would be like if they were busy.
On the upside�.no theres no upside. If you want to fill a hole and don�t mind taking a long time to get served, then go for it. Good luck.
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Sorry but this place is just bland and the ale choice ain't great either. If you like this sort of place the Brasshouse almost opposite is a better bet.
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As far as wetherspoon/lloyd places go, this is really very nice. The atmosphere is always good, the pub itself is airy, fairly well decorated and clean and the service is efficient even when busy. I could be imagining it, but somehow the food always seems to taste better here than other wetherspoons places too. Probably just me. All in all, a good place to go for cheap drinks and food with a friendly and trouble free atmosphere.
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This Lloyds No 1 is getting a bit shabby these days, it�s much better viewed at night when the lights are dimmed. It has no distinguishing features really, it�s just a large barn with some seating and a dance floor, although there is an upstairs bar with seating which is open at busy times. Three handpumps on the bar serving Pedigree, Abbot and Highgate Dark. I had a pint of the Highgate which was surprisingly good and was only �1.59. There are three quiz machines in here, one downstairs and two upstairs. I wouldn�t want to be here for a session, but it�s OK for one.
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On a recent daytime session in Birmingham we happened to drop in to the Solomon Cutler just by chance really. They only have three ales on here but thats not really a problem more an act of common sense. I had a pint of Wychwood Dirty Tackle which was really good. We decided to eat here and were all impressed by the quality of the food, it was nice and hot plus it arrived in a reasonable amount of time. In all I was glad we poped in, the only down side to the whole visit was using the gents toilets. As I walked in the wall to the left had a rather large blood stain on it. Im supprised the staff checking the toilets didnt notice it.
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havent been in for years, pretty average for jdw but ok nonetheless
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Lloyds No.1 bar and a fairly decent one although only a couple of real ales were on as I remember, the Pedigree was pretty good though. Standard good value JDW menu with plenty of tables laid out in a regimented way in the large bar. I imagine it is popular with local office workers for lunchtime food. Plenty of efficient bar staff which was good and something that JDW don�t always do well. There�s also a smaller upstairs area that I guess is used mainly in the evenings. At the quieter end of Broad St.
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This used to be the perfect example of a excellent Lloyds No1. It had loads of comfy sofas, had a very laid back atmosphere and was the best pre-club bar to go too. During the day it used to get busy with people from offices coming in for lunch, music used to play from midday. At night the volume gets turned up for the party atmosphere.
But now because wetherspoons have changed their policies this place is more like a wetherspoon pub than a trendy Lloyds No1 bar. All but a few of the sofas have gone, music is turned on at around 7 o'clock in the eveing and lunch times are dead. Its a real shame that wetherspoons felt they needed to make its two brands more similar than different. I've noticed this accross the wetherspoon lloyds range.
Moaning over this place still attracts at night and is still a great place to go too. The ground floor is huge with plenty of seating and a reasonable dance floor, the bar is quite big with service being quick. Its equiped with Sky and sport is shown on some (not all) of the screen so its not invaded by sports fans. The upstairs floor is slightly smaller with its own bar and theres a great view onto Broad Street. Upstairs seems to have a more intimate atmosphere but really it isn't any quieter.
This place has lost its charm in a way, but is still great, highly recommended.
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Great Spoons, Great Real Ale,Decent Music, Open Until 3am on Sun when visited,9/10
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Visited on a wednesday evening which is student night in Birmingham. The bouncers are a bit scary but the atmosphere was light. The bar staff were obviously new as they got our order wrong twice but were very apologetic. Would visit again but probably try a weekend next time.
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I'm not keen on any of the Broad Street pubs, and I would regard this one as the least unpleasant of a thoroughly unpleasant bunch. They serve some fancy bottled beers which kept me entertained for a short while. Food is decidedly average.
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Full of attitude, full of snobs who look down on you, takes forever to get in, takes forever to get served, by the time you get to the bar, its already chucking out time! Bouncers at this place are on a power trip. I will never visit this place again!!!!
anonymous - 14 Jul 2005 17:09 |
Depends on your age. Under 35 ok for evening weekends,over 35 ok for daytime drinking & eating.Personally i am a young 45 & have had a few good times in here but overall would prefer the daylight hours upstairs.
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Top pub. Very trendy and lively. Makes me thank the lord I'm a man. Yeeha!
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