please note - reviews on this site are purely the opinion of site visitors, so don't take them too seriously.
Visited the pub lunchtime, 3 adults 2 children. Waited ages to place order, waiter seemed to be serving his friends first leaving the you girl to cope alone. After waiting over 30 mins to get meal they brought ice cream 1st. Eventually brought children's meals, wrong food brought. We went back to place order for sweets, but queue was so long we gave up. Surprised at appalling service as there are so many efficient pubs in the vicinity.
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I would stronly recomment that YOU DO NOT visit this pub, my starter of prawn cocktail didnot come with the lemon stated, we ordered our main course, myself 8oz steak (medium to well done), my partner ordered fish with a side order of eggs, our course came with the eggs on top of my steak, when i quiered this the waiter said to transfer them onto the other plate, when i refussed to do this and asked for a new serving he agreed, i then asked if my partners meal could go back aswell as his food would go cold as we wanted to eat together, he said yes they would keep it warm for him, dont forget that he ordered fish, within 4 minutes my steak arrived back at the table with the fish, the waiter nearly dropped the plate onto my lap, luckly i caught the edge of the plate, finally we had been served, lol, not quite there yet, i cut into my steak for it to run blood all over my plate, so much for medium to well done, ok my patience was wearing thin by now, so i just got on with eating my food, after our meal my partner went to the bar to buy a pint of lager and a j2o orange, he decided to go out side for a fag and i went to the toilets, when i arrived back to the table i found that the waiter had taken our full drinks away, also as we got home my partner was up all night being sick and from the other end aswell, i feel that this was due to the fish being kept warm.
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Spelling and grammer as dreadful as the pub itself. Maybe an course in English wouldn't gp a miss.
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The Staff at the moorings work hard all year round to try make every guest feel welcome and have a great meal, in Jan and fed all pubs in the area have to cut hours dew to the lack of custom but on the odd occation, myview we can not prodict that we are going to get rammed and we cannot expect staff not to make arrangments on there days off or to drop everything just to come in and work if we get busy if the plate were strewn all over the place complan to the peope that leave the pub in the state they do it during peek times we carnt always make sure every plate is collected straight away.
The new Manager looks after all the staff and puts us all through any training that she can to keep us all at our peek.
if you have the guts to put comments on this web site maybe you should speek to some of the staff in the pub who will help you out of just ask for the manager if your unhappy
from all the Bar Staff and Kitchen staff of The Moorings
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The place was filthy - there was not one unoccupied table that wasn't strewn with dirty plates. A disgrace - still no staff - were in fact told that the area manager had cut down on staff - manager are you listening ???
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In a great spot with superb views over the Bridegwater canal, it makes the most with an extensive outside area. Dos seem very popular , especially in good weather.
Don't expect an atmospheric pub and any real character though. It is really an eating place with a sunny day view, and is fairly standard and typical chain pub food - the usual 2 for �10. The place seems to have suffered from poor food and service in the past, and does seem to get overun and unable to cope at times. Possibly doesn't deserve its current rating of 3.5 though, but I could not give it more than 5.
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Over an hour wait for food and not enough bar staff to cater for punters when busy - landlord please take note - more staff please or you will loose clients
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Good landlord here - bit old-fashioned (bet his boss doesn't like him!) - keeps good ale, sells decent pub food and you get a smile from the girls behind the bar - we need more pubs like this!
A pub by the canal - brilliant!
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This is turning out to be a gem of a pub - the best in the area - food is great and always piping hot, no televisions so you can eat in plenty surroundings, a great day out for the Sunday Roast or a quiet drink
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Re-opened 4th August - had a very acceptable meal - 2 for �10 was would give 9 out of 10. Lovely hot food and well cooked. More bar staff on - hope they keep it up. Give it a try
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Pub now being re-furbished and should re-open in August - Great News !!!
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Along with previous reviwers, the food experience was not good. Paid two visits , one in summer, the other about 6 weeks ago. Both times service was slow and the food was at best below average in terms of value and quality.
Still surprised to see it closed down, there again the canal boats are not enough to keep it going.
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Windows at front now boarded up !!!
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The service once again was appaulling! The food was cold - had to send it back. Not cooked correctly. Staff not helpful, manager rude and offhand. Would not go back, there are much better pubs in Boothstown that serve hot home cooked food.
anonymous - 19 Dec 2008 14:36 |
The service was appalling. The bar manager rude and arrogant. The food arrived warm not hot and not as described and overall I would never go back. Don't waste your money at this venue. There are far too many places locally that offer good food and good service
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addition to last post wife currently beening violently sick she had chilli no prizes for guessing whats in our toilet yes CHILLI would i recomend this place DEFINITLY NOT YOU HAVE BEEN WARNED
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party of 11 pre booked with persons choices notifided in advance
this was on a Tues night 4 other persons in pub having meals
1 staff struggled to get all starters out together missing one completely
2 main meals chicken burger cold mashed potato was instant mash
not mixed properly, chips were not cooked through fully and hard in middle. The ham and eggs sounded great on the menu but two hard fryed eggs two slices of thin reprocessed ham and hard chips for �7 was a bit much
3 sweets ok much same as any other pub food
4 drinks pleasantly surprised that they were still hot when they eventually arrived
overall starters ok
main meals rubbish
desserts ok
Would I go again? NO! Would I recommend this pub NO!
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This pub is a disgrace but great for chavs. As a local I popped in for a beer. Asked the guy to top up my pint to the line and said it was. Went to speak to manager who tried to humiliate me. No wonder nobody goes in this pub.....ghost town avoid at all costs unless u like being made a fool of.
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This pub has now gone back to its original name,The Moorings.Its in a lovely spot over-looking a nice part of the canal and a lovely mooring basin for holiday barges. It has a great, staged ,exterior on the outside balconies and a relaxing cool ambience inside. The Menu is varied and interesting and children are allowed. The only problem is the manager and the soft drink prices. I went in with 2 children plus my girlfreind,on the 29/03/08 to eat. The young staff are as pleasant and helpfull as ever the off putting person funnily enough is the manager, a blond women in her 50`s who wanders behind the bar chewing gum and avoiding eye contact with the customers.When she eventualy tore herself away from a conversation, with a member of staff, to serve me, any efforts ,on my part ,to strike up a conversation about the pub ,food or menu,were met with a shrug of the shoulders,a heavy chew of her gum, whilst getting the drinks and no eye contact whatsoever.Really unfreindly and curt and certainly not the "Mine Host" a place like that needs and deserves.The place only had a handfull of customers in as well. But the biggest put off was the price of soft drinks.We ordered 3 halfs of coke and half of cider it came to �6:90!! I asked her if it was right,
"Yeah it`s right" she muttered as she walked away totaly uninterested. We sat down with the menus and started looking through them. As one of the young staff walked past i asked about the prices,he confirmed that a half of coke,(in a 3 quarter glass mostly filled with ice) was �2:00 whilst a half of cider was just 90p.I mentioned the unhelpfullness and unfreindliness of what i thought was the head barmaid,he laughed and said she was the manager and said that you get used to her eventualy,he also added that quite a few people had made the similar comments. We decided not to "Get used to" the Mine host and the ridiculos soft drink prices and go to The Boathouse in Astley village instead.The food and soft drinks there were great and reasonably priced. They also have two "Proper Hosts" in Debbie and Michelle who are the co-owners and give a really warm welcome to locals and strangers alike, by the way,their place was full.
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This pub has now returned to being "The Moorings" under new management. Had a meal when it first re-opened - nicely decorated but food not brilliant. The car park is still empty. Roll on summer when the real test will be
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Great location and food. on the banks of the Bridgewater canal. Good service - place does get busy, caters for families.
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