The Trafalgar, Chelsea

A pub we've often used to go to for after work drinks. Recently we reserved for a large leaving party. After being overcharged for several burgers I was told that the specials were not that price after 5pm but the manager could not show me where this was stated on the "All Day Menu" I had ordered from. After I protested he said he could not afford to serve at those prices and refused to give me a receipt, then to the dismay of the packed bar became aggressive and threatened to through me out. As I didn't want to ruin the good atmosphere of the event I let it pass. Needless to say we won't be organising our leaving drinks there again. so if you do have bad service there you won't get any sympathy from the manager. you'll just have to blame yourself for going in there in the first place.

26 Feb 2011 14:29