Alice House, West Hampstead

Comedy of errors. Barman wouldn't serve me, told me to wait for a waitress to come along to the table (I'd already been waiting a while...). 15 mins later finally get to order. - it wasn't even busy!! 20 mins after that still no drink - ask another waitress, no idea what has happened. Re-order, wait another 10 mins. Finally get my overpriced (�4.25 + mandatory 12.5% "service charge") pint. They add this to the adjacent table's (??) bill. Ordered another pint, again took ages. Finally get the bill, but 4 drinks on there when it should be two. Eventually sort this out, but when the bill comes my mate takes offence and asks them to drop the service charge - cue lots of dirty looks and a lot of fuss.

All in all, terrible service and tremendously overpriced drinks. Avoid.

9 Oct 2011 21:21