The Kings Arms, Portesham

I have just had the worst service I have ever had anywhere. My partner, her sister and I just went for a drink for Christmas Eve. We were the only people in the pub. As I ordered our drinks I noticed a big blue bottle flying around the bar. Bare in mind that this is on Christmas Eve! We took our drinks to the table and after two sips of my pint the blue bottle landed on the top of my pint of bitter and sank into the froth. My partner took the pint up to the bar with the idea that it would be replaced. The land lord looked at the pint and the blue bottle and offered my partner a spoon to take the blue bottle out. She said that she would prefer another pint to replace it. He went away and repoured the pint and then said, "That'll be �3.05." My partner responded, "I wasn't expecting to have to pay for it." Remember we were the only people in the pub. His wife then said that it wasn't their fault that the fly had got into the pint and that they had hundreds of people outside in the summer. Christmas Eve. We were the only people in the pub. He then passed the original pint back to my partner and poured the fresh pint down the sink. Needless to say that the original pint was not finished and neither were either of the other two drinks. Idiots. I hear that they are moving on. I would advise any brewery not to lease any pub to these folk.

24 Dec 2010 21:41