Spaniards Inn, Hampstead Heath

The worst pub I've ever been to.

Reserved a table here for Sunday and was told to ask at the bar for a referral to the table. Afetr queuing for 20 mins at the bar we were told that we'd missed our table! Found another and waited over an hour before asking for a refund. Bar staff asked to check our food receipt to make sure we were telling the truth about how long we'd waited! We were referred to a chalk board which told people to expect delays in food - have never heard of this method of communication before. Staff were arrogant and distinterested.

Do not come here unless you are prepared for the experience typical of a "destination" pub. They don't need your business and won't try to retain it.

On the plus side, the beer was good.

22 Mar 2010 10:24