The Fox, Hanwell

I want to leap to the defence of my local pub after the review posted by blue_scrumpy. But some of his observations are bang on the money. There are some excellent, professional members of staff at The Fox and I cannot sing their praises highly enough! But their acquisition, training and ability is purely down to fluke (the management will hire anyone regardless of experience or ability and keep anyone on staff even if they are patently incompetent - this is a major disservice to the great staff members and to the customers too).
The management, can at best be described as clueless amateurs, this is despite the fact they have been running the place for 10 years +. That said the landlady (Maggie) must be commended for her energy, determination and fantastic cooking on Sundays.
On the question of pricing, actually I have found that The Fox is rather cheap in comparison to the other pubs in the area. And if you are going to spend money on bar snacks these days, you must expect to spend small fortune.
The Fox is a lovely little pub, one which I will continue to happily frequent, the food and beer is excellent. BUT there is room for improvement, there is so much promise, so please management - pull your finger out, realise the gem you have on your hands and do a better job!

25 Aug 2011 15:32