The Queens Arms, South Kensington

I have visited this pub less and less frequently over the last year, as it seems that during the busy summer months, the staff no longer have time to be courteous to their customers. They often close their kitchen early, and on my last visit I was hurried by the barman to place an order, when I should have had another half an hour to do so.
On a quiet night the staff are friendly and efficient, and it's a great place to have a beer, but I doubt their growing popularity will last long if the service remains this poor in their usually busy state. There is usually a long queue to get served, but you might as well get used to standing around the bar, because you're unlikely to find a free table to sit at.

6 Jun 2008 13:28