Fox and Hounds, Church Crookham

Nice location, shame about the service.

Located on the Basingstoke canal, this pub simply cannot cope with what should have been anticipated levels of service requirements on a Bank holiday day with the sun shining.

An hour and a half wait for a sandwich and the bar staff not able to recognise which customers had been waiting to be served the longest , and stating that it was their choice to serve who they wanted to first.

If you own/run a pub like this where it is clearly an atraction because of the canal and you know the weather is good - then prepare yourself, treat the customers with respect or let someone else run it.

25 Apr 2011 22:38