The Queens Arms, South Kensington

This was a nice little place with a good selection of ciders and beers. I went there last night only to have the entire experience ruined by the bar staff. They were unfriendly and rude from the very start. At first I though it was just me but by the end of the night the entire group (about 20) were all commenting about the rudeness of the two staff. We did see the manager on our way out the door, who seemed genuinely apologetic, but I would not go back any time soon, the nice location and setting is not worth being treated with such distain. Shame really, it could be a really nice pub.

10 Jan 2009 20:11