George and Dragon, West Wycombe

After hearing nothing but good reviews about the food I thought to give it a try for a sunday lunch with a small group of 8. We had booked a week in advance and when we arrived were told by the manager that we was lucky we had a table as they had been busy ! (thought that was the idea of booking????).

After sitting down and waiting a while to be served we were told that there was no roast potatoes - v disappointing for a place serving sunday lunch at 2pm too so not as if we was late. We even said we would be happy to wait if someone wanted to go to the nearby shop to get some as Roast was the order of the day - we don't do that we was told. We ordered starters, and some of us then decided to have a homemade pie instead. Food order placed we then waited about 30 minutes for the starters to arrived - they looked non appetising to say the least, the smoked salmon starter was literally 3 pieces of plain iceberg lettuce with a dollop of smoked salmon on them and that was it, no colourful sale garnish and I asked if bread came with the £6.95 starter, no I was told but you can have some at an extra cost !!! the other starters also were not presented well at all and were just "ok" not how they should have looked or tasted for the money. We then waited another hour for the minas to arrive ! when they did the pies were completely not cooked ! the pie lids on top were still dough like and we just off white (clearly visible that they were not cooked) the roast dinners that some had were also non appealing to look at and enough was enough. We spoke to the manager a few times throughout this meal about the wait and then the main courses etc and he clearly did not care a hoot. Big shame and when spoke to the people who said it was good there admitted they hadn't been there since about October 2013 so must have gone drastically down hill. Due to the very poor customer service form the manager we will most definatetely not return which is a sham,e as 8 of us live nearby and would have frequented it regularly. Very short sighted treatment that was received. The waiting staff were all good considering what was going on behind the scenes. Went to Nandos in the end which was great.

3 Oct 2014 13:33