Cafe Cafe, Harrow On The Hill

I went recently on a friday and have not been for a few months as we work abroad quite often. Not the same! Andrew(the previous manager), i was told had left earlier this year. Much to the dissapointment of my partner and myself as it was him who had always looked after us on many occasion. The change in management is obvious. There was no greeting, no goodbye and no atmosphere (the bar atmosphere was what we normally went for). I wont knock the food,it tasted great. But it was plonked in front of us with no cutlery or condiments. We would normally sit at the bar and be entertained, no matter how busy, and service was always great, instead we found ourselves waiting for at least five minutes whilst the bartenders stood talking at one end of the bar. We did eventually have a conversation with one of them, just to be told that they were bored and cant wait for the night to be over!! And to top it all we were rushed out the door at the end of the night. We were really looking forward to our first friday back in the uk, unfortunatley we were extremely dissapointed. Typicall example of bad management as this was once my all time favourite bar!

20 Feb 2008 14:11

Cafe Cafe, Harrow On The Hill

Really enjoyed it here, went for my partners birthday. food is awesome and so are the cocktails(they have a whole page dedicated to chocolate!!genius!!). The atmosphere on the friday night was brilliant, So much fun. I didnt get any snottyness from the staff in the dinning area, I hardly noticed them, they sat us down, took our orders and brought us our food, just what we wanted. We left knowing the names of all the staff behind the bar, they really made my partners night. I go to alot of places through my job, there is a difference in service between all the other restaurants on the hill, dont expect traditional fine dinning style service because its not that sort of place. The quality of what you get there is fantastic, hats off to the chef and the bar manager. we almost didnt go because of the reviews. They are definately doing something right because we are going back there tonight!!

10 Mar 2007 17:10