The Grapes, Bicton Heath

Dreadful food, poor management, poor preparation. Rock hard Moussaka frozen in middle, 8 months ago, I vowed I would never return. I did a favour for a elderly friend and she wanted to take me to a carvery at The Grapes, I was too polite to say anything she is 76 years old. We arrived Thurs 31st Dec 09 to find the Beef was very very bloody, she can't eat Pork and the Gamon as they called it was remnants, stringy with load of inedible stuff included. She chose this. 3 veg on today sprouts very chewy, red cabbage almost salad like (raw) and carrots. We ate some of it but it was a big mistake. She complained about the Gamon being tough, dry and stringy and ther being little vegetables.We left most of the meal..but she had to pay the full price the Manageress took her money and refused to give her the head office address and said there were Parsnips on.. I asked where they were. She gave her the change and we left for good.

31 Dec 2009 17:36