The Village Hall, Chalfont St Peter

I had a family reunion lunch last weekend at The Village Hall and have to commend the manager for her fabulous service.

She was friendly and accommodating. She was good fun without imposing on the group. She treated us with great courtesy - each member of the group. She was fab with the children and great with the adults. I wish I had taken her name so I could praise her publicly here.

She was training two new bar staff and you could see it was active coaching and direction. But that didn't take away from her attention on our group.

The lunch was to celebrate my birthday - a big one - and I needed somewhere that would cater for children as well as adults. We were 14 adults and 4 children, all coming from different areas throughout the south of England. I took the website at its word on the pub's ability to look after all.

Other reviewers mention inconsistencies - I can't comment other than to say a touch of maintenance might have the outside more closely matching the pictures on the web. The food was OK. But this all paled into insignificance by such great customer service we felt comfortable, we enjoyed all getting together again (for the first time in four years for some of us). The manageress even rearranged the furniture to allow us to take a group photo to commemorate the occasion.

In a most heartfelt way, I recommend this pub.

We didn't all arrive at the same time despite our reservation.

7 Jun 2011 15:35