The Sun Inn, Barnes

Visited last Friday for a few drinks and some food, not a busy evening in the pub but to say the service was poor is an understatment. We orderd a bottle of wine and 3 starters : vegetarian platter, calamari and baked camembert. This order had not arrived after one hour. I actually think there is no chef as when I enquired (again) over the wereabouts of the food, there were blank looks from the bar staff who seemed surprised that they had taken a food order.

Once their error had been pointed out (again by me) to the disbelieving staff I had to ask for something to compensate the fact that there was such a delay.

To cut a long story short they were most unwilling to offer anything, I had ask for it (bottle of wine). When food did arrive it was not (surprise, surprise) as it was described on the menu -e.g. not pitta bread but in fact warm (not toasted) french bread, goats cheese and red pepper dip was served in a soup bowl looking like soup with goats cheese in and then a slap of goats cheese on the side. Service mistakes were clearly annoying other customers but after 1hr 15 mins I gave up and was just happy the food hadn't arrived with footprints on it. Not sure if would go back as, from speaking to locals the service is very unstable at the best of times.

17 Jul 2006 15:39

The Albany, Twickenham

Menu looked nice ( we visited on a Tuesday night at 8pm) and ordered 3 different salads which took 45 minutes to emerge from a not very busy kitchen. On questioning the waitress when we would get our food she said another 15 minutes (this was after 40 mins already) no apology, I had to ask what the hold up was and was fobbed off with some fable about problem in the kitchen. No offer of olives/bread to placate us, just an offer to refill water (tap)! Restaurant only had 4 tables in use. When food arrived it was completely average and for the price and the wait was not worth it. Too much effort for a meal out.

26 Oct 2005 09:20

The Prince Albert, Twickenham

Thai meal was dissappointing and quite tasteless. Had to send back one starter of fishcakes but they were very apologetic and replaced them with another starter. Average.

17 Oct 2005 15:03