Pelican Inn, Altrincham

Went to the Pelican Hotel on 05.03.2001 to celebrate the 25th anniversay of some very special friends. First impression of the private function room was that it looked tired and in need of some updating, ie decoration. The staff worked extremely hard to serve the guests, both behind the bar and serving of food. The tables were not set properly with no condiments availbale until asked for. A lack of spoons became evident when the dessert was served which meant a lenghty wait. A lack of wine glasses was also a problem and slow service behind the bar due to lack of staff. Wine was to have been served on arrival but this ended up on the tables with the meal due to lack of staff and organisation. occasion. Duty manager finally appeared very late in the evening after a request for his some time before. Poor, slow service and lack of staff spoiled an otherwise special occasion.

6 Mar 2011 13:13