Orange Tree, Richmond

Sad to say the last couple of visits have been poor, to say the least! The usual suspects of poor beer and service coupled with low quality, ridiculously over-priced food were sensationally 'topped' on the last visit by continual over-charging!!

The girls (3, aged 29-41 in case it matters) were collectively mortified and horrified and couldn't believe I tried to defend the place..........initially, until I noticed I was ripped off as well.! Grrr

The 'normal' cons that we experienced were:-

1) Charging for drinks not ordered or served
2) Over-charging for mixers i.e. full measures for a mixer - think +�8 for a white wine spritzer
3) Random charges that couldn't be supported when a receipt was asked for

These repeated and unpleasant practices, coupled with the fact that a diet coke costs MORE than a Stella, make this a place to be avoided at all costs (as if 'senior management' i.e. my wife, is going to let us go in there again!)

To be fair, when challenged the over-charges were refunded (not the �2.10 half of coke, with lots of ice, though as that was the genuine price-which was a surprise in it's own right) But, to my mind, it's not good enough. I go to a pub to relax and have a good time and not to be on my guard and watching out to see if I'm being ripped-off. It's simply draining, not relaxing or remotely entertaining and I could go to .........(put your own rip-off place in as applicable) if that's what I wanted

My advice, try The Brittania in Brewers Lane - decent food (the oysters are great) and beer or anywhere else!

27 Jan 2011 19:13

The Crown, Egham

If you know articmonkeys rub him or her for luck! if they had good service & friendly staff I'm amazed!!

Without a doubt it is the worst service and the most poorly presented beer I have come across in the last few years.....and it is consistent!

5 Apr 2009 15:37