Bakers Arms, Dorchester

we have now tried six times to be part of the Bakers Arms - living so close, wanted to make it our local but - no chance - the attitude is absolutely abysmal.

Each time we have 'tried' go have a meal - well you get - no welcome - no eye contact - you wonder why you have walked into this place. This has been over the past four years - how sad.
First in earlier time , loads of empty tables, said we wanted to eat, told all tables booked. We were very early and said we would be eaten and gone before all people would be there but no =no room at the inn. Got distinct feeling we were not wanted there. Other times told - not cooking tonight despite an A board outside stating meals on sale.
The final straw was this Tuesday gone - we said we would try one more time - I actually sat in the car whilst my husband went to ask if they were serving (this was 6.00pm). On the side there was a chalk board saying meals from 6pm, also the young girl behind the bar, who was very friendly, confirmed they were. So I parked up and we went in. A woman came from the back and said no cooking until 6.30. we said but we have just been told you start at six. She literally waked away and went back into the rear Poor girl behind the bar was embarrassed.
I thought people were in tough times especially these small pubs. If this is the way the public are treated then yes they will go off to Whetherspoons and the like where food and drink are of a reasonable price, and you are treated with some respect as a customer.
We really are saddened by this behaviour by the owners - I make an assumption- as I can not explain it any other way - owners retired with funds available so buy a pub and have no worries if you only have a select customer base.
We will not try again.

7 Jul 2013 13:34